Marrow & Vale

Returns & Exchanges

Last updated

30-day returns

Unworn items with tags attached may be returned within 30 days of delivery for a refund to the original payment method, or exchanged for a different size/color where available. Final sale items are marked as such at checkout and aren't eligible for return.

How to start a return

Email [email protected] with your order number and we'll send next steps. Refunds are issued once the returned item is received and inspected, typically within 5–7 business days.

Damaged or incorrect items

Contact us within 7 days of delivery with photos and we'll arrange a replacement or refund at no cost to you.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.